Move with AuctionsPlus

Information on the changes coming to how you use our platform.

User Agreement & Sale Terms

From the 1st March 2023, all registered AuctionsPlus users will need to read and accept the updated User Agreement & Sale Terms to continue using the website. 

To view our new terms please, click here.

Shape 1

Here is what you need to know

  • Through this update we are introducing new tolerances and processes to increase clarity, confidence and refresh the dispute resolution process.

  • The type of trait, as well as how that trait is assessed, will determine the tolerances that are applied as well as the process that need to be followed when resolving the dispute.

  • AuctionsPlus has also reviewed the reporting window for claims, and are introducing updates to when specific claims must be notified to be protected .

What do you need to do?

From the 1st of March 2023, all AuctionsPlus users will be required to read and accept the updated User Agreement & Sale Terms to continue using the website. 

You will be able to do this via a pop-up that will appear when you log in to the AuctionsPlus website from the 1st of March 2023.

The updated terms must be accepted for you to continue using the website. 

 

Buyer Training

Existing AuctionsPlus buyers will also have the option to complete a new 'Buyer Training' which will go into further detail on the updated User Agreement & Sale Terms.

The training will initially be optional and available via the AuctionsPlus Dashboard from the 1st of March 2023

For more information on Buyer Training, click here.

More Information on the User Agreement & Sale Terms

Why are the terms changing?
AuctionsPlus has embarked on an uplift of our User Agreement and Sale Terms to further define and enhance the rules, protections, and platform governance. The Terms have aged, and the business has grown, which requires us to ensure that the Terms are fit for purpose.

These Terms have been designed by our network and our buyers, in conjunction with our lived experience in managing transactions on our platform and were written by external legal counsel.

The updated User Agreement & Sale Terms will provide a higher level of transparency and ensure buyers can purchase with even greater confidence.
Where to find more information?
More resources surrounding the updated User Agreement & Sale Terms and Buyer Training will be available in our help centre shortly. Please check back for updates as to when they go live.