Move with AuctionsPlus

Information on the changes coming to how you use our platform.

Buyer Training

The updated User Agreement & Sale Terms will provide a higher level of transparency and ensure buyers can purchase with even greater confidence.

Existing AuctionsPlus buyers will also initially have the option to complete a new Buyer Training module which will go into further detail on how the changes will improve their experience online. This training must be completed by the 1st of November 2023.

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What does the Buyer Training involve?

The training will include a series of multiple-choice questions and scenarios which will outline key changes to the terms that buyers should be aware of.

The training will initially be optional for all existing buyers who signed up to AuctionsPlus prior to the 1st of March 2023 and will be available to complete via the user dashboard.

Buyers must complete the training as well as verify their identification (ID) by the 1st of November 2023 to maintain the ability to both bid on and purchase items on AuctionsPlus.

How do you access and complete the training?

  • After you have read and accepted the new terms and conditions from the 1st of March 2023, the new Buyer Training module will be available via your AuctionsPlus Dashboard.

  • The training will include multiple-choice questions and scenarios, and will take on average 10 minutes to complete. 

  • The training will initially be optional for all buyers who signed up to AuctionsPlus prior to the 1st of March 2023 to complete.

  • An existing buyer must verify their ID and complete the training by the 1st of November 2023 to avoid losing the ability to bid in auctions.

  • More resources surrounding the updated User Agreement and Buyer Training will be available in our help centre.

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Important Information

Please note, to access the new buyer training, you must have signed up to AuctionsPlus prior to the 1st of March 2023. If you signed up to AuctionsPlus and/or upgraded to a buyer after this date, you would have already completed the new training in your onboarding.