By using and accessing the AuctionsPlus platform and website, you are agreeing to be bound by the AuctionsPlus User Agreement:
You also agree to be bound by the AuctionsPlus Code of Conduct, which has been developed to provide all users with some simple rules that assist in delivering a positive and trusted environment to all business conducted on the platform.
AuctionsPlus continually embarks on an uplift of our User Agreement and Sale Terms to further define and enhance the rules, protections and platform governance in-line with practical and industry experience.
To review our newest version of these terms, please view the link above. Previous versions of our User Agreement and Sale Terms are available below.
If buyers and sellers are unable to reach a resolution through negotiation they will then have the opportunity to proceed to mediation.
Mediation involves a 3rd party who will help parties involved: discuss the disputed options, consider alternatives and endeavour to reach an mutual agreement.
Mediation is conducted under the AuctionsPlus User Agreement, and Mediation Rules.
If a resolution is still unable to be reached through mediation, the buyer may have the ability to reject the animals as set out in the dispute schedule or the claim can be referred to Expert Determination.
Expert Determination involves an independent panel determination of the resolution of the dispute.
Expert Determination is conducted under the AuctionsPlus User Agreement, and Expert Determination Rules.
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