Move with AuctionsPlus

Information on the changes coming to how you use our platform.

User Agreement & Sale Terms

We are updating our User Agreement & Sale Terms, which all AuctionsPlus users will need to accept from 1st of March 2023 to continue using the site.

In addition to this, all assessors and delivery agents will need to complete a new Terms Training by the 1st of March 2023.

To view our new terms, click here.

Through this update we are introducing new tolerances and processes to increase clarity, confidence and refresh the dispute resolution process.
The type of trait, as well as how that trait is assessed, will determine the tolerances that are applied as well as the process that needs to be followed when resolving the dispute.
AuctionsPlus has also reviewed the reporting window for claims, and are introducing updates to when specific claims must be notified to be protected.

All AuctionsPlus users will need to read and accept the updated User Agreement & Sale Terms on the website from the 1st of March 2023.
All assessors and delivery agents will need to also complete a new Terms Training online by the 1st of March 2023.
The Terms Training is available now and can be accessed through your AuctionsPlus Dashboard.
If you have not completed the Terms Training by the 1st of March 2023, you will be unable to submit assessments or use certain parts of the AuctionsPlus website until you complete the training.

The training includes 35 multiple-choice questions which will take an average of 30 minutes to complete in total.
You can save your progress and finish the questions at a later date.
The training can be accessed anytime via your AuctionsPlus Dashboard.
To access a step-by-step guide on how to complete the training click here.

AuctionsPlus has embarked on an uplift of our User Agreement and Sale Terms to further define and enhance the rules, protections, and platform governance. The Terms have aged, and the business has grown, which requires us to ensure that the Terms are fit for purpose.
These Terms have been designed by our network and our buyers, in conjunction with our lived experience in managing transactions on our platform and were written by external legal counsel.
The updated User Agreement & Sale Terms will provide a higher level of transparency and ensure buyers can purchase with even greater confidence.
To view a publication draft of the User Agreement & Sale Terms before it goes live on the 1st of March 2023, click here.